McKenzie Forbes
CLIENT MANAGER
McKenzie Forbes has been with GBS since 2019 and brings years of experience. As a Client Manager on the Small Employer Team, she is dedicated to delivering exceptional client experiences and building long-term relationships with small business clients. In her role, McKenzie provides oversight and support during onboarding, assists with policy renewals, and ensures that clients receive accurate, timely, and personalized benefits information.
McKenzie is known for her professionalism, strong communication skills, and ability to thrive in a fast-paced, deadline-driven environment. She works collaboratively with brokers, carriers, and internal teams to offer strategic solutions tailored to each client’s unique needs. Her commitment to growth and excellence makes her a trusted and valued partner to clients and colleagues alike.